Reference

NTC USSD Codes 2026: Complete Nepal Telecom Balance, Data, Loan & Recharge Code List

Need to check your NTC balance? Dial *400#. To see your own number, dial *9#. This page lists the Nepal Telecom codes that are currently working, along with what each one does.

13 min read Last updated August 2026 Merokalam Team

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Most Used NTC Codes

Account & Balance
Check balance
*400#
Check your NTC number
*9#
Check SIM owner's name
*922#
Data & Packages
View latest packages
*1415#
Add-on packages
*1442#
Remaining data / validity
*1415*55#
Credit & Transfer
Namaste Credit (loan)
*1477#
Balance transfer
*422*SecurityCode*Number*Amount#
Get transfer security code
SMSSCODE → 1415
Network & Support
4G / VoLTE activation
*444#
International roaming (prepaid)
*1415*7#
Missed Call Alert
On*1400*1#Off*1400*2#
Customer support
1498
Last verified with Nepal Telecom's official short-code and service pages: 12 August 2026. Every code above is checked against ntc.net.np directly, not copied from another blog. If NTC changes or removes a code, it is removed immediately.

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*400#
Balance
*9#
Your number
*1415#
Packages
*1477#
Namaste Credit
*922#
SIM owner

NTC Balance Check Code

Check Balance
*400#
  1. Open your phone's dialer.
  2. Dial *400#.
  3. Press Call.
  4. Your available balance appears on screen.
Officially verified against NTC's Useful Short Codes page: 12 August 2026.

Does it work on prepaid? Yes, this is the standard balance code for GSM prepaid subscribers.

Does it work on postpaid? Postpaid accounts are billed rather than balance-based, so postpaid users generally check usage and dues through the Nepal Telecom app, self-care portal, or by calling 1498, rather than through *400#.

What if *400# is not working? Try again after a few seconds, confirm you selected the correct SIM on a dual-SIM phone, and check you have signal. See the code troubleshooting section below if it still fails.

NTC ko balance kasari herne? *400# डायल गर्नुहोस्।

NTC Loan Code 2026: How to Take Namaste Credit

Nepal Telecom calls its balance-loan service Namaste Credit. It is an emergency top-up of your own balance, not a cash loan, and NTC's own service page describes it as free of interest and extra charges.

Namaste Credit
*1477#

Activate: Dial *1477# and select option 1, or SMS START to 1477.
Check credit / status: Dial *1477# and select option 3, or SMS STATUS to 1477.
Deactivate: Dial *1477# and select option 2, or SMS STOP to 1477.

Verified against Nepal Telecom's official Namaste Credit service page: 12 August 2026.

Per Nepal Telecom's current official page, Namaste Credit is available to prepaid GSM and CDMA subscribers who have used their SIM for 3 months or more. The available credit amount is currently Rs. 30, and it depends on factors like how long you have used the SIM and how actively you recharge and use the network, so not everyone sees the same amount. The used credit is recovered automatically from your next top-up (with partial recovery if the top-up is smaller than the debt), there is no separate service charge, and the credit cannot be transferred to another number.

Do not assume every NTC user automatically gets Rs. 30. NTC's own page states the amount and even availability depend on eligibility, SIM age, and usage, and the service is rolled out to prepaid subscribers in phases. If you don't see a credit offer yet, that does not necessarily mean something is wrong with your SIM.
NTC ma loan/sapati kasari line? *1477# डायल गर्नुहोस्।

NTC Data Pack Code

Latest Packages
*1415#

Dial *1415# to browse Nepal Telecom's currently available packages and subscribe directly from the menu. Use *1442# for add-on packages, and *1415*55# to check your remaining data, minutes, and validity on an active package.

Verified against NTC's official short-code page: 12 August 2026.

Package prices and bundle sizes change often, so this page does not attempt to list every current combo offer. Instead:

View Latest NTC Packages (Official)

If Merokalam ever displays specific package prices elsewhere on the site, each listing will carry its own "Last price check" date, and packages will be grouped by type: daily, weekly, 28/30-day, unlimited voice-plus-data, and add-on. NTC's mobile app also shows your currently subscribed packages, remaining resources, and validity in a graphical view, which is often easier to read than a USSD menu.

NTC Number Check Code

Check Your Mobile Number
*9#

Dial *9# and your own NTC mobile number appears on screen. This is officially listed by Nepal Telecom as "Check Your Mobile Number."

Verified against NTC's official short-code page: 12 August 2026.
NTC ko number kasari herne? *9# डायल गर्नुहोस्।

How to Check Whose Name an NTC SIM Is Registered To

Check SIM Owner
*922#

Dial *922# to see the registered owner name for the SIM currently in your phone. This is different from checking your phone number with *9#, since a number and its registered owner name are two separate pieces of information.

Verified against NTC's official short-code page: 12 August 2026.

NTC Recharge Code

Nepal Telecom's own recharge and top-up page lists the App, the online ATM/card portal at cardpay.ntc.net.np, the website's Self-Care feature, and digital wallets (eSewa, Khalti, IMEPay, CellPay, mobile banking apps) as the current official recharge channels for a scratch/recharge card or online recharge.

Physical Recharge Card (commonly used method)
*412*PIN#

Example only, with a fictional PIN: *412*1234567890123456#

Honest note: this dial format is the one consistently reported across independent Nepal Telecom trackers and recharge-card guides, and NTC's own roaming FAQ confirms that "if you have a Nepal Telecom recharge PIN, you can simply use USSD as you do in Nepal," which implies exactly this kind of code. However, NTC's current public Balance Transfer & Online TopUp page does not spell out this exact USSD string among its listed recharge methods. If *412*PIN# doesn't work for you, use the NTC App, the official ATM/card recharge page, or a digital wallet instead, all of which are directly confirmed on NTC's own current page.

Other recharge options: the Nepal Telecom app (Recharge Now), online recharge via cardpay.ntc.net.np using a debit/credit/ATM card, and eSewa, Khalti, IMEPay, CellPay, or your bank's mobile app.

NTC ma recharge kasari garne? Physical card भए *412*PIN# प्रयास गर्नुहोस्, वा NTC App / eSewa / Khalti बाट रिचार्ज गर्नुहोस्।

How to Transfer NTC Balance to Another NTC Number

Balance Transfer
*422*SecurityCode*MobileNumber*Amount#

First get your security code by sending SMS SCODE to 1415. Then dial the code above with your security code, the destination number, and the amount in rupees.

Verified against NTC's official Balance Transfer & Online TopUp page: 12 August 2026.

Who can transfer? NTC's official page states balance transfer is available only to prepaid GSM users, with a limit of Rs. 10 to Rs. 500 per transaction and a maximum of 20 transfers per day.

Can prepaid send to postpaid? NTC's page describes the service as prepaid-to-prepaid balance transfer; it does not list postpaid numbers as eligible recipients on the current official page.

What happens with the security code? It is a personal code tied to your number, requested fresh each time via SMS. Do not share it publicly or in a photo or screenshot.

Why is balance transfer failing? Common reasons include an expired or incorrect security code, an amount outside the Rs. 10 to Rs. 500 range, having already reached the 20-transfers-per-day limit, or attempting to send to a non-prepaid-GSM number.

NTC 4G Activation Code

4G / LTE Activation
*444#

Dial *444# to check whether your SIM supports 4G/LTE, and to activate the service if it does. The same code is also used to activate VoLTE (select "Activate VoLTE" from the menu, then enable VoLTE in your phone's network settings).

Verified against NTC's official 4G/LTE and VoLTE FAQ: 12 August 2026.

If you still have a 2G/3G SIM, NTC's FAQ states you need to exchange it for a 4G/LTE-compatible SIM through the regular SIM replacement process at an NTC office; the service activation itself is free. Having 4G activated on your SIM does not guarantee 4G everywhere: your phone must support 4G, and you need to be inside an area with 4G coverage. You can check VoLTE status by dialing *111# or calling 1444.

NTC International Roaming Code

International Roaming (Prepaid & Postpaid)
*1415*7#

Dial *1415*7# and choose activate or deactivate from the menu, or use the "International Services → Prepaid Roaming" option in the Nepal Telecom app.

Verified against NTC's official International Roaming service page: 12 August 2026.

Per NTC's current page: prepaid customers can activate through *1415*7# or the app. Postpaid customers can also use *1415*7#, or visit an NTC counter with a government-issued ID; postpaid activation additionally requires a minimum balance of Rs. 5,000, and if the balance later drops below Rs. 3,000, only data service continues to work. Customers who are already abroad can activate by emailing roaming.support@ntc.net.np. Balance queries work normally while roaming (dial *400#), and NTC's official contact for roaming issues from outside Nepal is +977-1-5901498.

For current per-country rates, use NTC's official tariff pages rather than a reproduced table here, since roaming tariffs change and vary widely by destination.

NTC roaming activate: *1415*7# डायल गरेर विकल्प छान्नुहोस्।

NTC USSD Code Not Working? Try These Fixes

  • Temporary network problem: wait a minute and try again; USSD sessions occasionally fail during high network load.
  • Weak signal: move to an area with better reception before dialing.
  • Wrong SIM selected on a dual-SIM phone: confirm you're dialing from the NTC SIM's slot, not the other operator.
  • Code entered incorrectly: USSD codes are sensitive to exact characters; retype rather than editing an old code.
  • Service available only for prepaid or only for postpaid: some codes, like *400#, are built for prepaid; postpaid users should check the app or call 1498 instead.
  • Old or discontinued code: if a code you found elsewhere doesn't match this page, NTC may have changed it; use the current table above.
  • SIM not eligible for the service: services like Namaste Credit require a minimum SIM age and are rolled out in phases, so a new SIM may not see it yet.
  • Roaming situation: some domestic codes behave differently abroad; balance check works while roaming, but recharge and other services may need the app or a different channel.
  • USSD session timeout: if a menu takes too long to respond, the session can expire; redial and respond more quickly.
  • Phone or network settings issue: restarting your phone or toggling airplane mode briefly often resolves a stuck USSD session.

NTC Customer Support: Call 1498 (from outside Nepal: +977-1-5901498). There is no hidden "reset code" for stuck services; if a fix above doesn't work, customer support is the reliable next step.

USSD Code or Nepal Telecom App: Which Is Better?

USSD

  • Fast, no app required
  • Works on any phone, including basic phones
  • Best for a quick balance or number check

Nepal Telecom App

  • Better for browsing package details and prices
  • Shows usage history and remaining resources graphically
  • Handles recharge, balance transfer, bill payment, and gift packs

For a quick balance or number check, the USSD code is faster. For package management and usage information, the Nepal Telecom app is usually easier.

Complete NTC Code List

Every code below is taken directly from Nepal Telecom's own current service and short-code pages. Use the search box or category buttons above to filter this table.

CategoryServiceCode / Method
Account & SIMCheck balance*400#
Account & SIMCheck your mobile number*9#
Account & SIMCheck SIM owner*922#
Account & SIMRecharge (physical card, commonly used)*412*PIN#
Account & SIMGet balance-transfer security codeSMS SCODE to 1415
Packages & DataLatest packages*1415#
Packages & DataAdd-on packages*1442#
Packages & DataRemaining data / validity*1415*55#
Packages & DataRecurring postpaid pack subscribe/manage*1415*2*4#
Packages & Data4G/LTE activation & SIM check*444#
Credit & Balance TransferNamaste Credit activate*1477# (option 1) or SMS START to 1477
Credit & Balance TransferNamaste Credit status*1477# (option 3) or SMS STATUS to 1477
Credit & Balance TransferNamaste Credit deactivate*1477# (option 2) or SMS STOP to 1477
Credit & Balance TransferBalance transfer*422*SecurityCode*Number*Amount#
Calling ServicesCall Forward activate**21*ForwardingNumber#
Calling ServicesCall Forward deactivate##21#
Calling ServicesCall Waiting activate*43#
Calling ServicesCall Waiting deactivate#43#
Calling ServicesFriends & Family (FNF) subscribeSMS FNFSUB + number to 1415
Calling ServicesFNF add numberSMS FNFADD + number to 1415
Calling ServicesISD (international call) activate#331*0000#
Calling ServicesISD (international call) deactivate*331*0000#
RoamingInternational roaming activate/deactivate*1415*7#
RoamingCheck VoLTE status*111# or call 1444
Value-Added ServicesMissed Call Alert activate*1400*1# or SMS Sub to 1400
Value-Added ServicesMissed Call Alert deactivate*1400*2# or SMS UnSub to 1400
Value-Added ServicesCRBT activateSMS SUB to 1455
Value-Added ServicesCRBT deactivateSMS Unsub to 1455
Landline / FTTH / ADSLLandline bill inquirySMS CB*Number to 1415
Landline / FTTH / ADSLFTTH validitySMS VL*NTFTTH*Number to 1415
Landline / FTTH / ADSLFTTH balance, package info, bonus data*1416#
Landline / FTTH / ADSLADSL validitySMS VL*NTADSL*Number to 1415
Landline / FTTH / ADSLADSL balance inquirySMS BL*NTADSL*Number to 1415
SupportLandline/FTTH installation & maintenance198
SupportLandline number inquiry197
SupportMobile customer support1498
SupportRoaming support (outside Nepal)+977-1-5901498 or roaming.support@ntc.net.np

No code matched your search. Try a different keyword, or browse the categories above.

Frequently Asked Questions

What is the NTC balance check code?
Dial *400#. It works for prepaid GSM subscribers and shows your available balance instantly.
How do I check my NTC number?
Dial *9#. NTC officially lists this as "Check Your Mobile Number."
What is the NTC loan code?
Dial *1477# and select option 1, or SMS START to 1477. This activates Namaste Credit, NTC's balance-loan service for eligible prepaid users.
How do I take Sapati in NTC?
Sapati is the common Nepali term for Namaste Credit. Dial *1477# and select "activate," or SMS START to 1477.
What is the NTC data pack code?
Dial *1415# to see and subscribe to Nepal Telecom's currently available packages. Use *1442# for add-on packages.
How can I check NTC packages?
Dial *1415# for latest offers, or *1415*55# to check remaining data, minutes and validity on a package you already have.
What is the NTC recharge code?
For a physical recharge card, *412*PIN# is the commonly used format, though it is not spelled out on NTC's current official topup page. The NTC app, cardpay.ntc.net.np, and digital wallets are directly confirmed official channels.
How do I check whose name my NTC SIM is registered under?
Dial *922#. This is different from checking your own number, which uses *9#.
How do I transfer NTC balance?
Dial *422*SecurityCode*MobileNumber*Amount#. You can transfer Rs. 10 to Rs. 500 per transaction, up to 20 times a day, and only between prepaid GSM numbers.
How can I get my balance-transfer security code?
Send SMS SCODE to 1415. NTC will send your personal security code by return message.
What is the NTC 4G activation code?
Dial *444#. It checks whether your SIM supports 4G/LTE and activates the service if it does; the same code also activates VoLTE.
What is the NTC roaming code?
Dial *1415*7# to activate or deactivate international roaming, for both prepaid and postpaid, subject to postpaid's minimum balance requirement.
Why is *400# not working?
Usually a temporary network issue, a wrong SIM selected on a dual-SIM phone, or weak signal. See the troubleshooting section above for the full list of fixes.
What is the NTC customer-care number?
1498 within Nepal. From outside Nepal, call +977-1-5901498 or email roaming.support@ntc.net.np for roaming-specific issues.
Can I use NTC USSD codes while abroad?
Some, like balance check (*400#), work normally while roaming per NTC's own FAQ. Recharge while abroad is better handled through the app or a digital wallet, or by having someone in Nepal recharge your number for you.

Official Sources

Nepal Telecom Useful Short Codes: ntc.net.np/post/useful-short-codes
Namaste Credit service page: ntc.net.np/services/namaste-credit
Balance Transfer & Online TopUp: ntc.net.np/post/online-topup
International Roaming service page: ntc.net.np/services/international-roaming
4G LTE & VoLTE FAQ: ntc.net.np/faq
Customer support: 1498 · outside Nepal +977-1-5901498

Merokalam is an independent guide and is not affiliated with Nepal Telecom. Every code on this page is checked against NTC's own current pages rather than copied from another site; if you ever find a mismatch, the official pages above are the final authority.

12 August 2026: Published. Rechecked *400#, *9#, *922#, *1415#, *1442#, *1415*55#, *1477# (all three Namaste Credit actions), *422# balance transfer with SCODE, *444# 4G/VoLTE, *1415*7# roaming, *1400# Missed Call Alert, *1416# FTTH, and support numbers 1498/197/198 directly against Nepal Telecom's own short-code, service, and FAQ pages. The *412*PIN# recharge format is flagged as commonly used but not independently confirmed on NTC's current official topup page.
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